Keep your security codes private
Do not share a password, PIN or verification code with someone contacting you by phone or message. Enter verification details only through the official channel and after checking the transaction you are authorizing.
MASAR — Payments & Financial Infrastructure
Pause before acting on a request about your money or data.
A message may seem convincing or urgent, but verifying its source matters more than replying quickly.
Open the official channel yourself
If you are unsure about a link, do not open it from the message. Go directly to the official website or app, then verify the request using the contact details published there.
Recipient details changed? Check first.
Confirm directly with the person making the request through a trusted contact method you have used before, especially if you are asked to transfer money to a new account.
An image is not always confirmation
When receiving a payment, check its status in your system or with the authorized provider. Do not rely solely on a screenshot of a message or an unverifiable receipt.
Found a suspicious request?
Stop interacting, keep the message and transaction reference if available, and contact the account or card provider through its official channels. Do not delete evidence before recording it.