For customers
The aim is to reduce unnecessary steps: select the provider, verify service and bill details, review the amount and fees, then track the payment result.
MASAR — Payments & Financial Infrastructure
We are developing an experience that connects bill payments with service providers and helps both the customer and the receiving organization track the payment outcome using a clear reference.
The aim is to reduce unnecessary steps: select the provider, verify service and bill details, review the amount and fees, then track the payment result.
The solution focuses on linking collections to a bill or customer reference, clarifying transaction and settlement results, and reducing inquiries caused by missing information.
The provider list will be announced after integrations are completed and operations approved. Bill and service coverage, verification and update methods are determined for each provider.
Payment processing and the provider's bill update may happen at different stages. Each stage should therefore be clearly displayed, with a follow-up process when the results do not match.