What is MASAR?
MASAR is a project to develop payment and digital financial solutions for individuals, merchants, companies and institutions, within the Masar Global for Financial Systems and Solutions company project.
Is MASAR a bank?
This website does not present MASAR as a bank. The nature of each product and the organization providing or issuing it are explained in its approved documentation.
Does preliminary approval authorize business operations?
The Central Bank of Yemen letter dated September 13, 2026 states that preliminary approval does not authorize the commencement of business and that final approval is subject to fulfillment of the specified requirements.
Are all the solutions shown available now?
The website presents areas of work under preparation. Each service's availability is announced after approval; appearing in the solutions section does not mean a service is open for activation.
What is the difference between point of sale and a payment gateway?
Point-of-sale solutions serve payments at a sales location, while a payment gateway serves payments on websites and apps. A business may need both channels.
Are bulk payments only for payroll?
The planned scope includes payroll, supplier payments, commissions and multi-recipient disbursement programs, subject to the approved service scope.
Which payment methods and currencies are supported?
These are defined in each product's documentation when it becomes available. Product information explains the payment methods and currencies that can actually be used.
Is there an ATM or service-point network I can use?
Refer to the approved location directory when it is published. An introductory description of cash services does not establish that a network is operational.
What are the fees and settlement times?
They are announced in the service-specific fee schedule and terms. A single fee or timetable cannot be assumed for all products.
Which documents are required?
Requirements vary by product and customer category. Your first inquiry does not require an ID document or bank statement; verification documents are requested later through designated channels when needed.
Does registering my details on the website activate a financial service?
No. Submitting an inquiry or expressing interest does not open a financial account, issue a card or activate a payment service.
Can we connect our system to MASAR?
You can discuss your requirements with us. Implementation depends on product and documentation availability, integration scope and required testing.
Where can I find API documentation?
Official references for integrable services are published when approved. The introductory developer page is not a substitute for usable technical documentation.
How do I submit feedback or a complaint?
Use the approved contact or complaints channel once activated. Keep your request reference, and do not send passwords, verification codes or full card details.