For online stores
A design that connects the order to the payment outcome and transaction reference, making status tracking and inquiries a clear part of the sales process.
MASAR — Payments & Financial Infrastructure
We are developing a payment gateway for websites and apps that links a customer's order to a payment and tracks its outcome, with the needs of commerce, technology and customer service teams in mind.
A design that connects the order to the payment outcome and transaction reference, making status tracking and inquiries a clear part of the sales process.
The integration discussion starts with the business model: who pays, who receives the funds, when a transaction is considered complete, and how its status is shown to the customer. The solution scope and supported methods are then defined.
Service design requirements include status tracking, refunds where supported, settlements and reports. The actual scope of each is set out in approved documentation and terms.
Ask our team to clarify business requirements, payment methods and currencies, integration options, the test environment if available, fees, settlement and the process for moving into live operation.