Support
We are here to support your journey
Whether you are an individual, a growing business, or a large enterprise, start with the help center or contact the team.
FAQs
Who is MASAR Pay for?
Individuals, businesses, and institutions that need digital payments on one platform.
Which services are available?
Gateway, POS, accounts and cards, bulk payments, bill payments, and cash access, according to what is approved and launched.
How do I start?
Use Get Started or Contact Us and the team will guide you through the right path.
Do you offer a sandbox?
Integration teams can request sandbox access from the developers page.
Complaints
Send a complaint through the contact page and include the transaction or account reference you have. We acknowledge the request and reply with the outcome.
Technical support
For integration issues, include your environment (sandbox or production), the time of the call, and the reference returned by the API. You can also start from the developers page.
Ready to Start with MASAR Pay?
Whether you're an individual, a growing business, or a large enterprise — We're here to support you on your journey.